Question 1

What is a Psychologist?

Accepted Answer

A psychologist is a trained professional who uses the scientific method to study human behaviors, thoughts, emotions, and mental processes, and uses this knowledge to help people understand, manage, and improve their mental health, relationships, performance, and well-being.

Psychologists can practice in various settings, not just clinical settings (research, organizations, sports, legal system, schools).

Currently, to hold the title of  Psychologist, it requires a Doctors degree (Ph.D./D.Psy.).

A clinical psychologist is a licensed mental health professional (Ph.D. or D.Psy.) who specializes in assessing, diagnosing, and treating mental, emotional, and behavioral disorders using psychological methods, primarily psychotherapy and psychological testing. 
They work with people experiencing anything from everyday distress to severe mental illness using evidence-based therapy.

Psychologists cannot prescribe medication. Psychiatrists are medical doctors and are typically the mental health specialists that prescribe medication for mental health.

Question 2

I am ready to book, how do I do it?

Accepted Answer

I salute your commitment towards yourself. In order to book, you can reach me through the contact page by clicking on Contact Me (at the top right of the page) or Contact (at the bottom of the page). There, you'll be able to fill the contact form by stating your name, your email, phone number and if you wish, to enter the reason for consultation. I will contact you afterwards as soon as I am available. Note that I only contact clients during working week hours.

Question 3

When are you open?

Accepted Answer

I generally work from  Monday to Thursday, from 9:00 AM to 4:00 PM. I am generally closed on usual Holydays.  My schedule may vary depending on the week. I do not answer calls or emails outside working hours.

Question 4

What are the fees for psychotherapy sessions?

Accepted Answer

The fee for therapy services is $240 per hour. A typical therapy session lasts 50 minutes with an additional 10 minutes for record keeping.

Psychological services offered in the private sector are not covered by Medicare in New Brunswick. However, psychologists are professionals offering services often recognized by various insurance companies, for example Medavie Blue Cross. You are responsible for finding out if your insurance plan covers the services sought in order to be reimbursed.

You will receive an official receipt for the services rendered which you can then submit to your insurance company for reimbursement.

You can also keep your receipts for tax purposes since psychological services are tax-deductible expenses.

Question 5

What forms of payment are accepted?

Accepted Answer

I accept payments made by e-transfer, credit card or cash/check,

Question 6

Is Direct Billing Available?

Accepted Answer

Unfortunately I don't engage in direct billing at this time. It is your responsibility as a client to verify if your Insurance covers the psychotherapy services. Receipts will be emitted following a payed psychotherapy session. It is the client's responsibility to submit the receipts to their insurance company for reimbursement.

Question 7

Do you offer free consultation?

Accepted Answer

Yes, I offer free 15-minute consultation calls. This provides an opportunity for you to assess whether my services align with your mental health needs and comfort, or if a referral to more suitable resources would be helpful. To book a consultation, you can contact me by phone, or by pressing the Contact button at the bottom or the top of the page to get redirected to my contact information.

Question 8

What is your cancellation policy?

Accepted Answer

If you need to cancel or reschedule a session, I ask for at least 24-hour notice. If you do not present yourself to your scheduled session or if the notice of cancellation is within 24-hour of your scheduled session, you will be charged the full service fee.

Please note, if you are not able to attend an in-person appointment due to the weather or other unforeseen circumstances, I can provide an online videoconference session.

Question 9

Where are you located?

Accepted Answer

My office is located at 603 Acadie Avenue in Dieppe, NB.

**Important**

My office is situated in the basement of the DastouDio (the main business linked to the adress).
To access, you have to enter through the Left Black door (when facing the building). You will find a waiting area at the bottom of the stairs, where you can make yourself comfortable before out appointment.

Question 10

Where do we park?

Accepted Answer

The office location has parking available on both sides of the building. If for some reason no parking is available at the time of your visit, you can park your vehicle in one of the public parking lot situated across the street near TD bank/Subway/Sobeys/Canadian Tire. There is a signal light for safe pedestrian crossing to the office building.

Question 11

When should I arrive for my therapy session?

Accepted Answer

I would recommend arriving 10 minutes in advance for your appointment, so you have some time to sit in the waiting area to drink some water, decompress and center yourself for the session. I will accompany you to my office at the time of our appointment.

Question 12

Is it possible to ''drop in'' for a session or to book one?

Accepted Answer

No. No appointments are made ''on the fly''. As my schedule is predetermined by scheduling clients, I cannot see clients or new clients in an impromptu fashion. It is also a matter of securing confidentiality for visiting clients who booked their time in advance. To book, get in contact with me through the website (''contact me'' page), Email (info@jspsy.ca) or Phone (1-506-248-9196).

Question 13

What can I expect of my first session?

Accepted Answer

During your first session, you can expect a welcoming environment where your psychologist will try to promote a safe and open dialogue. The initial session usually involves a review of services and policies, consent forms, intake forms, and thorough assessment of your current situation, your history, and your presenting concerns (which can extend to following sessions). Your therapeutic goals will also be assessed and discussed with your psychologist. Treatment plan will eventually be formulated to meet your needs. 
Your comfort with the process is very important, and thus, collaboration is encouraged. The maintenance of your privacy and confidentiality is also taken seriously.

Question 14

How many session will I need?

Accepted Answer

I cannot guarantee specific results or improvements of your symptoms within a specific number of sessions. As each client and their context are unique, time may vary from client to client. The frequency of sessions will be determined based on various factors, such as your current mental health state, your needs, your concerns, and your comfort level. The more actively and frequently you are engaged, the more you are likely to benefit from the treatment.

It usually takes 1-4 sessions to gather your history and to have a better sense of your difficulties and their mechanisms (though at times, some information might also come farther along the therapy process). Short-term therapies usually last between 6 and 20 sessions and long-term therapies can last a year or more. Everyone's needs are unique.

Question 15

If I need help immediately, can I call you?

Accepted Answer

Please note that I do not provide crisis or emergency support. Due to the nature of my practice, I focus on ongoing therapeutic work, and the typical wait time for a follow-up session is approximately 2 to 3 weeks.

If you are experiencing a crisis or need immediate help, click the Additional help/crisis  button located at the bottom of the page, or in the drop down menu of the Resource tab at the top right of the page. There you will find resources you can contact to assist you.

Question 16

What happens in the event of a storm?

Accepted Answer

Typically, I will not go to the office when Codiac Transport cancels their services due to the weather.

Frequently asked questions